Commercial Manager

The opportunity

You’ll be joining at a point where demand is strong and the opportunity to grow accounts is clear.

This role gives you real ownership across the full commercial journey, not just closing deals, but influencing how we pitch, how we position ourselves, and how we grow existing clients.

You’ll work closely with senior stakeholders internally and externally, shaping meaningful partnerships with brands and helping drive the next phase of agency growth.

Position overview

Job Type: Full-Time
Salary: £45,000+
Required Experience: New Business
Location: Remote - UK (London, Leeds, Manchester)

Required skills

Excellent communication and presentation skills
Ability to think 'outside-the-box'

Key objective

Your primary objective is to drive measurable agency growth by converting qualified opportunities into revenue and building client relationships that expand over time.

You’ll take ownership of the full commercial journey, leading prospects from initial conversation through to close with clarity, confidence, and pace. You’ll shape strategic responses that position Reboot strongly, handle objections effectively, and guide clients towards decision.

Post-sale, you’ll remain close to your accounts, ensuring momentum is maintained and opportunities for growth are actively identified and progressed.

Core responsibilities

New business ownership

Own the end-to-end journey of qualified opportunities, from discovery through to close
Lead discovery calls, identifying client challenges and shaping tailored solutions
Develop and present pitch strategies in collaboration with internal teams
Guide prospects through the decision-making process with confidence and clarity
Maintain momentum across opportunities, ensuring timely follow-ups and progression

Client growth and retention

Stay close to newly won clients post-sale as a consistent commercial contact
Build strong relationships through regular check-ins, meetings, and in-person touchpoints
Identify opportunities for upsell, cross-sell, and account expansion
Support and attend QBRs where appropriate, ensuring a strong commercial narrative
Act as a bridge between client expectations and delivery teams

Strategic collaboration

Work closely with Heads of Department to ensure proposals are commercially strong and achievable
Translate client needs into clear, strategic responses and scopes of work
Support onboarding by aligning pitch promises with delivery plans and roadmaps
Feed insight back into Sales and Marketing to improve positioning and targeting

Market presence

Represent Reboot in client meetings, events, and networking opportunities
Build your own presence within the industry
Contribute to thought leadership and content where relevant

About you

Proven experience in a commercially focused, client-facing role (agency experience preferred)
Strong track record of contributing to or closing retained work (bonus for enterprise level accounts)
Confident communicator, able to build rapport quickly with senior stakeholders
Commercially aware, with a natural instinct for identifying growth opportunities
Comfortable leading conversations, presenting ideas, and influencing decisions
Highly organised and proactive, able to manage multiple opportunities at once
Experience across SEO, Content, or Digital PR is advantageous